FAQ
Common questions about ordering, handling and policy.
Who can purchase?
Qualified researchers aged 21 or older, for lawful laboratory research only.
Are these products for human use?
No. For research use only. Not for human or veterinary use. We do not provide dosing or usage information of any kind.
What form are products supplied in?
Lyophilized (freeze-dried) powder in sealed glass vials.
How should products be stored?
Store lyophilized vials at −20 °C, protected from light and moisture. Reconstituted solutions should be refrigerated at 2–8 °C and used promptly within research protocols.
How is purity verified?
Third-party HPLC and mass spectrometry. See our Lab Testing page.
How fast is shipping?
Orders placed before 2pm ET ship same business day; most US deliveries arrive in 1–3 business days.
Payment methods
What payment methods do you accept?
Card, Apple Pay and Google Pay (via PeptidePay); crypto — BTC or USDT (via Blockonomics); and bank transfer or Zelle.
Why might my card statement show a USDC purchase?
Card payments are processed by PeptidePay, which settles in USDC (a dollar-backed digital currency). Your statement may show a USDC purchase from PeptidePay instead of our store name. The amount charged equals your order total.
Are there discounts for crypto or bank transfer?
Yes — 10% off for BTC/USDT and 5% off for bank transfer/Zelle, applied automatically at checkout.
When do bank transfer / Zelle orders ship?
Once payment is received and matched to your order number (used as the payment reference).
For research use only. Not for human or veterinary use. Sold only to qualified researchers aged 21+.